In September 2024 the U.S. Transportation Department began an investigation into U.S. airline’s frequent flier programs. The department's inquiry centers on practices that it describes as potentially unfair, deceptive or anti-competitive, with a focus on four areas: changes to the value of points that the agency said can make it more expensive to book tickets using rewards; lack of fare transparency through dynamic pricing; fees for redeeming and transferring rewards; and reduction in competition among programs due to airline mergers. “These rewards are controlled by…
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Response rates from 197 Philadelphia voters.
39% Yes |
61% No |
39% Yes |
61% No |
Trend of support over time for each answer from 197 Philadelphia voters.
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Trend of how important this issue is for 197 Philadelphia voters.
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Unique answers from Philadelphia voters whose views went beyond the provided options.
@9ZRT2QM2mos2MO
No, the government should only have an overseeing role regarding frequent flier programs as to not take away from the autonomy of the airlines, but still ensuring transparent and fair frequent flier systems.
@9TTJ42B5mos5MO
There shouldn't be a rewards program, period. It insinuates that they care more about people who fly regularly than ones that don't. It inherently shows their bias, that being their greed for money.
@83BYVHG 3mos3MO
Yes, they should overhaul the airline sector as a whole. Airlines should not be able to nickel and dime customers to death for every little thing, nor should they be able to oversell flights
@9W6FVKQ4mos4MO
Not regulate, per se. But, there should be rules set in place, so practices are fair to those who've earned points.
@B29Q76K4wks4W
yes and no, if they fly with the same company a lot then they should be able to get perks unlike others that just fly every now and then
@9ZZNQD22mos2MO
Yes but maybe once every six months to ensure there is no suspicious activity in frequent fliers or in generally check maybe 3 times a year at random so a pattern cannot be determined.
@9Y9GYV7 3mos3MO
The government should only have an overseeing role regarding frequent flier programs as to not take away from the autonomy of the airlines but still regulating transparent and fair frequent flier systems.
@mdemars88 3mos3MO
The only way the government should regulate these programs is to prevent consumers being taken advantage of.
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